We maintain a staff of experienced field service engineers and support personnel strategically located in the USA and abroad to service the diverse demands of the various market sectors served by us.
Each field service engineer undergoes extensive training in the installation and maintenance techniques required to support our range of emission monitoring products. When on assignment, either individually or as team, the field service engineers are self-sufficient, bringing to the work site the tools and support spares necessary to complete the job in a timely manner.
The Field Service Team maintains an around-the-clock service that includes representatives from Engineering for technical support and Operations for manufacturing and spare parts support of the field teams.